Authenticity Check
Product Verification
Confirm that the hardware you are holding is genuine stock supplied through the official channel — and that its warranty will be honoured in Pakistan.
How To Check
Four steps
Step 1
Find the code
The part code and serial are printed on the unit label, usually on the base or the rear panel, and repeated on the carton.
Step 2
Check it here
Enter the code above. We match it against the models OneTek stocks and tell you what we hold.
Step 3
Send the serial
For a unit-level check, send the full serial with your invoice number. We verify it against the importer manifest by hand.
Step 4
Keep the invoice
Warranty claims run on the invoice and serial together. Keep both for the life of the warranty.
Red Flags
What to look for on delivery
Worth stopping a delivery over, whoever supplied it.
- A power supply with the wrong plug type, or a universal adapter in the box.
- Resealed cartons, mismatched batch labels or a missing anti-tamper seal.
- A cloud feature that refuses enrolment — often a regional lock, not a fault.
- A price well below the channel, with no serial list offered up front.